Terms of service

AgentHub is an AI assistant for AI consultants and automation agencies. It helps you get client work done using each client’s context, in the app and in Slack. It keeps each client’s requests, scope approvals, recorded checks and client updates together. It can read context from services you connect and use AI to prepare answers, drafts, files and recommendations.

AgentHub does not run or edit a connected client workflow. It does not independently authorize a change, certify that a workflow is safe, or replace a person’s review. It is not legal, financial, security, or compliance advice.

AgentHub is for business use. You must be at least 18 and able to accept these terms for yourself or the business you represent.

You must provide accurate account information and protect access to your account. You are responsible for activity under your account and for assigning appropriate workspace roles. You must be authorized to create records, upload evidence, connect client systems, select Slack channels, and process the client or third-party data involved.

Workspace owners who signed up before October 25, 2026 at noon Toronto time keep a 30-day trial. Owners who sign up at or after that time get 14 days. Both cover up to three clients and start when the owner chooses to start the trial. Trials already started keep their recorded end date, shown in Plan and access. No card is required. The trial ends without an automatic charge; client records remain readable and exportable. Existing permanent Free accounts retain their one-client access. A marketplace account does not require a workspace subscription. Consultant is US$49 per month for up to three managed clients. Agency is US$99 per month for up to ten managed clients. Larger workspaces require a separate agreement. Current price and payment terms are shown again before the owner authorizes payment.

Paid subscriptions have no trial period. Charges begin when you complete paid checkout and renew monthly until canceled. Use Manage billing in your workspace to manage payment details or cancel. The billing portal shows the effective date and any charges before you confirm a subscription change. If payment fails, a paid workspace may become read-only until billing is resolved.

Canceling stops the next renewal. The billing portal shows the date your plan ends before you confirm. Fees are not refundable, except where the law requires a refund or where we choose to give one. We give at least 30 days’ notice by email before a price change applies to your plan, and you can cancel before it applies.

When a lower client limit takes effect, the owner must choose which client records remain managed. Other client records become historical and read-only. AgentHub does not delete their records or published client updates, and it does not change the real status of the client relationship.

You retain your rights in the records, messages, workflow information, and evidence you submit. You give AgentHub permission to host and process that data, including through the service providers named in our privacy notice, so we can provide, secure and improve the service. We do not use your records, messages, files or other content to train AI models. AgentHub retains its rights in the application, prompts, methods, templates, and product design. Third-party software and AI models remain subject to their owners’ rights. AI answers, drafts and files made for you, client updates, and other exported records are yours to use.

A connection only has the access granted through its provider and the scopes you approve. For Slack monitoring, AgentHub processes new messages only in channels an authorized workspace member explicitly selects. A message can produce a draft in the Intake inbox, but it does not become a request until a person confirms it and it never counts as approval by itself.

If you link your Slack account, AgentHub processes the messages you send the app and the messages you choose with its shortcut. A Slack message alone never counts as approval, and creating a request from Slack does not approve its scope or start work. Files the assistant makes are drafts; review them before you share them. Anyone with a file link can read and download that version until the link ends, as described in the privacy notice.

A Google connection reads only what a member asks for on a request. It creates a new Google Sheet only when a member with permission confirms the exact preview, and it does not edit or delete existing Google files. Google data is handled as described in the privacy notice.

Connected services are operated by third parties under their own terms. AgentHub is not responsible for a provider’s availability, changes, or data practices. You must remove access when you no longer have permission to use a connection.

A client approval link is a bearer link: anyone who receives it can view the frozen requested scope and submit one named response before it expires or is revoked. You are responsible for sharing it with the intended recipient through an appropriate channel. AgentHub may record when the approval page is first opened successfully, but that time does not identify who opened it. The response is an approval record, not an electronic signature or authenticated identity proof, and it does not start implementation automatically.

A standing client request link is also a bearer link: anyone who receives it can submit a named request for that client. You are responsible for sharing, replacing, or revoking it appropriately. A submission is only a draft for workspace review. It does not create a formal change, approve scope, start work, or commit you to provide a service unless a workspace member confirms it and separately advances the change lifecycle. AgentHub may limit repeated submissions to protect the service from abuse.

AI output may be incomplete or wrong. Treat classifications, summaries, suggested actions, and other AI output as drafts requiring review. You remain responsible for decisions, approvals, implementations, verification, and anything shared with a client.

AI features have usage limits set by plan: a number of AI actions in any rolling 24 hours, and spending limits over longer periods. The current limits are in the Help guide AI usage limits. When a limit is reached, AgentHub refuses the AI step before sending it, and nothing is charged. On a trial, AI features stop when the trial’s allowance is used, until a plan is chosen. AI limits never stop records, history, exports, approvals or manual work. Some limits are shared by all workspaces while costs are measured, so AI features can pause for everyone at once. We may change these limits. We tell you before a change that lowers a paid plan’s limits takes effect.

Do not submit credentials or secrets, process data you have no right to use, bypass access controls, probe or overload the service, introduce malicious code, or use AgentHub records to misrepresent what was requested, approved, changed, or verified.

AgentHub is new and still changing. Features may change, integrations may be interrupted, data imports may be incomplete, and availability is not guaranteed. Keep your own source-system records and do not rely on AgentHub as the only copy of critical client information. We may limit or suspend access to protect the service or address a breach of these terms.

To the maximum extent permitted by law, AgentHub’s total liability for any claim is limited to the amount you paid AgentHub in the twelve months before the claim. During free access, that amount is zero. AgentHub is not liable for indirect, special, incidental, or consequential losses, including losses caused by a connected provider, a workflow change, or reliance on AI-assisted output.

You may stop using AgentHub and disconnect providers at any time. You may request account or workspace deletion under the privacy notice. We may suspend an account for misuse or discontinue the service. When a paid plan ends, new-model workspaces become read-only. Existing permanent Free accounts return to their one-client limit and may need to select the client that remains managed. Ending a connection stops new access. Disconnecting HubSpot also deletes its imported contacts and deals; other imported records stay in AgentHub. The workspace owner can download a copy of the workspace’s clients, requests, approvals, recorded checks, client updates and request preparation history from the app, including while it is read-only.

Material changes will be presented before they take effect. Questions: info@agenthub.ai.