Before you start
- Purchases are currently available only in explicitly enabled test environments. Public marketplace checkout is not launched.
- Sign in with the AgentHub account used for the order. A paid client workspace subscription is not required.
Review the automated checks
On an enabled offer, read Automated checks for this version before checkout. External connection detected means the workflow can send data to an external service. Review the destination, data and permissions before use. The check date and expiry apply to the saved version. These static checks do not verify that the package works or that an external service is trustworthy.
If current evidence is unavailable, checkout stays unavailable. Your order can also show the latest check for the purchased version; this is not a record of what was shown when you bought it. Check the order’s download status separately.
Review the purchase agreement and risk notice
When test checkout is enabled, review the Standard client-use license, open Read the marketplace purchase terms, and read Before you use a package. Confirm both unchecked boxes before choosing Continue to test checkout. Automated checks do not guarantee safety or functionality. Review destinations and permissions and test in an isolated environment before using client data or live systems.
Acceptance is recorded for the saved version and price and attached to the checkout order. Purchase terms and risk notice accepted shows the recorded text and acceptance date. Acceptance alone does not confirm payment or grant a download. Earlier test orders are not assigned new terms retroactively; if an old unfinished checkout lacks the new agreement, contact support before trying another purchase.
Complete checkout
For a new test checkout, enter the billing address for your payment in Stripe and review the final amount before confirming. Use your own billing location. A test checkout with no tax added does not establish whether a future purchase is taxable.
Find your order
Open Library, then Purchases. Search the current page by skill, creator, or order number, or select a Status. Use Next page for older orders.
Check payment and access
Choose View order. Awaiting confirmation means access is not ready. Returning from checkout does not confirm a payment. Refresh status reads the latest saved records; it does not make another charge.
The listed price and recorded refund amount are in USD. If you chose another currency at checkout, consult your Stripe receipt for the amount and currency charged.
Download your purchased version
When the order is Ready to use, choose Download package. Workflow packages and packages with supporting files download as a ZIP; an AI skill without supporting files downloads as SKILL.md. Review Supported tools, What you need, and Get started before using it. These are the creator’s instructions for the purchased version, not the latest draft.
A full recorded refund ends download access for that order. A takedown, dispute, or access hold can pause downloads. A successful refund response can also pause access while its payment event is being confirmed. Refresh before downloading again.
Ask for help
Choose Email AgentHub support. It opens your email app with the order number in the subject. Add the tool and version, what you tried, and the result. Remove client data and credentials from evidence. Nothing is submitted until you send the email.
Verify it worked
- Confirm the order title and Purchased version match what you bought. Open the downloaded file and check the creator’s setup instructions. AgentHub does not install, run, or certify the skill.
Common issues
The order is missing.
Check that you are signed in with the account used for checkout. Clear the search and status filters. If it still does not appear, contact info@agenthub.ai before paying again.
Payment is still awaiting confirmation.
Wait briefly and select Refresh status. If it persists, email support with your order number. Do not assume payment failed or make a replacement purchase.
The page was ready, but downloading failed.
Each download checks access again. Refresh the order. Sign in again if the session expired. If access is paused or refunded, contact support rather than attempting another payment.