Use your clients in Claude

Who can connect

What the app can read

• The client’s name, and whether it is current or historical.
• Open requests: title, scope, status, due date, approval state and date, approved scope, and any recorded check. AgentHub labels each request as coming from a member, a client or AI. The label records how the text entered AgentHub. It does not prove who wrote each word.
• Published client updates: title, period, summary, the consultant’s note, the changes included and the items reported.
• The open promises AgentHub saved from that member’s own conversations about the client, with their due dates and the date of the note behind them.

What that text can carry

• A client’s own words go out once a person has confirmed them as a request.
• A request AgentHub helped prepare can include details from the client’s workflows.
• A published update keeps the words of the requests it covers, even after a request closes.
• A saved promise can repeat words from a conversation.

What the app cannot read directly

• Closed requests, as records of their own.
• Drafts, and updates that were never published or were revoked.
• Contact fields.
• Conversations with AgentHub.
• Internal notes, uploaded files, evidence, workflow records and setup summaries.
• Content imported through AgentHub’s Slack or Google connections or from the marketplace, and anything AgentHub can trace to that content.

Text AgentHub holds back

• The text of a request from before tracking started stays in AgentHub. So does the text of a request that came from Slack, Google or the marketplace. Editing such a request does not release it.
• AI-written request text and AI-written update summaries go out only from a workspace created after tracking started. That workspace must also never have connected Slack or Google or used marketplace content. Connecting Slack or Google sets this limit for good, before anything is imported. Deleting the connection does not lift it.
• A client update’s text stays in AgentHub if it covers a held-back request. Outside such a workspace, it also stays if it has an AI summary or an item AgentHub cannot trace.
• Saved promises, and update items drawn from a person’s notes, can go out from any workspace when AgentHub can trace them to that person’s own words.

The filter, and its limits

• Names, street addresses and other personal details in ordinary sentences go out as written.
• Health information has no detector.
• Government ID numbers have no detector, apart from the US Social Security format. A nine-digit number with no separators goes out.
• A credential in a format AgentHub does not know can go out.
• A card number in an unusual format can go out, for example with a comma and a space between groups.
• An email address in an unusual format can go out, for example dana [at] example [dot] com.
• A phone number in an unusual format can go out at any length, for example with underscores. So can a phone number with fewer than 10 digits.
• A bare web address or file name stays in the text, such as example.com or orders.csv.
• Text hidden by formatting can stay. The filter does not find every hidden instruction.

Where the text goes

What AgentHub keeps

• For each connection: the person, the app, the clients picked, its status and its dates.
• A hash of each sign-in token, never the token itself. Disconnect deletes the hashes at once. Some used-token hashes can stay for the sign-in’s 180-day lifetime, so AgentHub can catch a second use. A daily job deletes them after that lifetime and one more day.
• One access record for each read: the person, the connection, the client, the tool, the time, and how many records were read or held back. It holds no record text.

What Disconnect stops

What Disconnect does not do

• It does not recall anything. Whatever the app has already read stays where the app or the person put it: chats, memory, projects or anywhere else. AgentHub cannot reach it. Use the app’s own controls to remove it.
• It does not end your other connections. Claude and Claude Code are separate connections. If you sign in to Claude Code with a Claude account, Claude Code can also use the AgentHub connector you added in Claude, through your Claude connection. To stop both, disconnect both.
• It does not end anyone else’s connection.
• It does not delete the access records or connection details above. They stay until the daily job removes them.
• It does not remove AgentHub from the app. The app can still list AgentHub, and that connection cannot read.
• It does not stop the same person from connecting again.

What else ends access

• Taking a client away with Change clients ends the app’s access until the person reconnects. Adding a client takes effect with no new sign-in.
• Connecting the same app again replaces the person’s earlier connection.
• AgentHub ends a person’s connections when they leave the workspace or lose a role that can connect.
• AgentHub ends every Operator’s connection when the owner turns off Let operators export client context and connect AI apps.
• AgentHub ends every connection when the workspace is archived or starts closing.
• A connection with no use for 30 days needs a new sign-in. Every connection needs a new sign-in within 180 days.